Research into self-learning AI for automatic voice-based interaction in customer service (Q3298202)
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Project Q3298202 in Germany
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Research into self-learning AI for automatic voice-based interaction in customer service |
Project Q3298202 in Germany |
Statements
177,789.17 Euro
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355,578.33 Euro
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50.0 percent
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1 December 2016
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30 November 2019
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parlamind GmbH
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52°30'5.47"N, 13°24'9.18"E
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10997 - Berlin
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Im Zuschussprojekt sollen auf Künstlicher Intelligenz basierende Technologien erforscht werden, mit denen Standardfälle in der Kundenkommunikation anstelle von Servicemitarbeitern vollautomatisch bearbeitet werden können. (German)
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In the grant project, artificial intelligence-based technologies are to be explored that allow standard cases in customer communication to be processed fully automatically instead of service employees. (English)
24 October 2021
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Le projet de subvention vise à explorer des technologies basées sur l’intelligence artificielle qui permettent de traiter de manière entièrement automatique les cas standard de communication avec les clients plutôt que le personnel de service. (French)
6 December 2021
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In het subsidieproject moeten op kunstmatige intelligentie gebaseerde technologieën worden onderzocht die het mogelijk maken standaardcases in klantcommunicatie volledig automatisch te verwerken in plaats van servicemedewerkers. (Dutch)
19 December 2021
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Nell'ambito del progetto di sovvenzione devono essere esplorate tecnologie basate sull'intelligenza artificiale che consentono di elaborare casi standard nella comunicazione con i clienti in modo completamente automatico invece dei dipendenti del servizio. (Italian)
18 January 2022
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Identifiers
DE_TEMPORARY_1006
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