DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE (Q4275624)
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Project Q4275624 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE |
Project Q4275624 in Italy |
Statements
1,188.0 Euro
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2,376.0 Euro
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50.0 percent
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SOFORM SOCIETA' CONSORTILE A RESPONSABILITA' LIMITATA
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IL CORSO ÂDIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE DI 24 ORE VERRà SVOLTO PRESSO LA SEDE DELLA COOPERATIVA A PORDENONE, IN VIA MADONNA PELLEGRINA N°11. OBIETTIVI E RISULTATI ATTESI: IL CORSO Ê DESTINATO A 3 DIPENDENTI DELLA COOPERATIVA E MIRA A FORMARE COMPETENZE PIù SOLIDE DI SOCIAL CUSTOMER SERVICE PER DEFINIRE STRATEGIE EFFICACI PER VEICOLARE COMUNICAZIONE SULLA BASE DEGLI OBIETTIVI DELLA COOPERATIVA. CONTENUTI: INTRODUZIONE AL CORSO SOCIAL CUSTOMER SERVICE ESAME FINALE (Italian)
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THE COURSE ÂDIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE OF 24 HOURS WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE COOPERATIVE IN PORDENONE, IN VIA MADONNA PELLEGRINA N°11. OBJECTIVES AND EXPECTED RESULTS: THE COURSE IS AIMED AT 3 EMPLOYEES OF THE COOPERATIVE AND AIMS TO TRAIN MORE SOLID SOCIAL CUSTOMER SERVICE SKILLS TO DEFINE EFFECTIVE STRATEGIES TO CONVEY COMMUNICATION BASED ON THE OBJECTIVES OF THE COOPERATIVE. CONTENT: INTRODUCTION TO THE SOCIAL COURSE CUSTOMER SERVICE FINAL EXAM (English)
2 February 2022
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LE COURS D’INNOVATION SOCIALE DIGITAL: LE SERVICE À LA CLIENTÈLE SOCIAL DE 24 HEURES SERA EFFECTUÉ AU SIÈGE DE LA COOPÉRATIVE À PORDENONE, VIA MADONNA PELLEGRINA N°11. OBJECTIFS ET RÉSULTATS ESCOMPTÉS: LE COURS S’ADRESSE À 3 EMPLOYÉS DE LA COOPÉRATIVE ET VISE À FORMER DES COMPÉTENCES PLUS SOLIDES EN MATIÈRE DE SERVICE À LA CLIENTÈLE SOCIALE AFIN DE DÉFINIR DES STRATÉGIES EFFICACES DE COMMUNICATION BASÉES SUR LES OBJECTIFS DE LA COOPÉRATIVE. CONTENU: INTRODUCTION AU COURS SOCIAL SERVICE À LA CLIENTÈLE EXAMEN FINAL (French)
3 February 2022
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DER KURS ÂDIGITAL SOCIAL INNOVATION: DER SOZIALE KUNDENSERVICE VON 24 STUNDEN WIRD AM HAUPTSITZ DER GENOSSENSCHAFT IN PORDENONE, VIA MADONNA PELLEGRINA N°11, DURCHGEFÜHRT. ZIELE UND ERWARTETE ERGEBNISSE: DER KURS RICHTET SICH AN 3 MITARBEITER DER GENOSSENSCHAFT UND ZIELT DARAUF AB, SOLIDERE SOCIAL CUSTOMER SERVICE-FÄHIGKEITEN ZU TRAINIEREN, UM EFFEKTIVE STRATEGIEN ZUR KOMMUNIKATION AUF DER GRUNDLAGE DER ZIELE DER GENOSSENSCHAFT ZU DEFINIEREN. INHALT: EINFÜHRUNG IN DIE ABSCHLUSSPRÜFUNG DES SOZIALLEHRGANGS KUNDENSERVICE (German)
4 February 2022
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PORDENONE
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