ENTERPRISE SERVICE MANAGEMENT: ADVANTAGES OF ITS INTRODUCTION INTO THE COMPANY (Q4275126)
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Project Q4275126 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | ENTERPRISE SERVICE MANAGEMENT: ADVANTAGES OF ITS INTRODUCTION INTO THE COMPANY |
Project Q4275126 in Italy |
Statements
3,753.0 Euro
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7,506.0 Euro
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50.0 percent
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CENTRO DI FORMAZIONE PROFESSIONALE ALBERTO SIMONINI
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LA PRESENTE PROPOSTA FORMATIVA Ê RIVOLTA PRINCIPALMENTE A MANAGER, RESPONSABILI DI BUSINESS UNIT, REFERENTI DI AREA, FIGURE-CHIAVE IN AZIENDA DI ACQUISIRE COMPETENZE AVANZATE E INNOVATIVE DI ESM (ENTERPRISE SERVICE MANAGEMENT) CHE NECESSITANO DI RIVESTIRE FUNZIONI ATTE A CREARE, IN IMPRESA, LE PREMESSE PER UN APPROCCIO INTEGRATO ALLA GESTIONE DEI SERVIZI AZIENDALI CHE, ATTRAVERSO L ADOZIONE DI PROCESSI DI SUPPORTO, MECCANISMI DI COORDINAMENTO TRA LE DIVERSE UNITà ORGANIZZATIVE COINVOLTE, PERMETTA DI MIGLIORARE LA QUALITà DEL SERVIZIO E LA SODDISFAZIONE DEI PROPRI CLIENTI (UTENTI INTERNI E/O ESTERNI). IL CORSO INTENDE FORNIRE A MANAGER, RESPONSABILI DI BU, FIGURE CHIAVE LE PROPRIETà /CARATTERISTICHE DELL IT SERVICE MANAGEMENT AGLI ALTRI SERVIZI AZIENDALI, PER UN MIGLIOR RENDIMENTO DEL BUSINESS ED UNA MAGGIORE SODDISFAZIONE DEI DIPENDENTI. GRAZIE ALLA FORMAZIONE PROPOSTA, GLI ALLIEVI POTRANNO PORTARE NELLA PROPRIA ORGANIZZAZIONE SEMPRE PIù EFFICACIA ED EFFICIENZA, MONITORANDO E RI (Italian)
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THIS TRAINING PROPOSAL IS AIMED PRIMARILY AT MANAGERS, BUSINESS UNIT MANAGERS, AREA CONTACTS, KEY FIGURES IN THE COMPANY TO ACQUIRE ADVANCED AND INNOVATIVE SKILLS OF ESM (ENTERPRISE SERVICE MANAGEMENT) WHO NEED TO CARRY OUT FUNCTIONS THAT CREATE, IN THE ENTERPRISE, THE CONDITIONS FOR AN INTEGRATED APPROACH TO THE MANAGEMENT OF BUSINESS SERVICES THAT, THROUGH THE ADOPTION OF SUPPORT PROCESSES, COORDINATION MECHANISMS BETWEEN THE VARIOUS ORGANIZATIONAL UNITS INVOLVED, ALLOWS TO IMPROVE THE QUALITY OF THE SERVICE AND THE SATISFACTION OF ITS CUSTOMERS (INTERNAL AND/OR EXTERNAL USERS). THE COURSE AIMS TO PROVIDE MANAGERS, MANAGERS OF BU, KEY FIGURES WITH THE PROPERTIES/CHARACTERISTICS OF IT SERVICE MANAGEMENT TO OTHER BUSINESS SERVICES, FOR A BETTER PERFORMANCE OF THE BUSINESS AND GREATER EMPLOYEE SATISFACTION. THANKS TO THE TRAINING OFFERED, THE STUDENTS WILL BE ABLE TO BRING INTO THEIR ORGANISATION MORE AND MORE EFFECTIVENESS AND EFFICIENCY, MONITORING AND (English)
2 February 2022
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CETTE PROPOSITION DE FORMATION S’ADRESSE PRINCIPALEMENT AUX GESTIONNAIRES, AUX CHEFS D’UNITÉS D’AFFAIRES, AUX CONTACTS DE ZONE, AUX PERSONNALITÉS CLÉS DE L’ENTREPRISE POUR ACQUÉRIR DES COMPÉTENCES AVANCÉES ET INNOVANTES D’ESM (GESTION DE SERVICES D’ENTREPRISE) QUI ONT BESOIN D’EXERCER DES FONCTIONS QUI CRÉENT, DANS L’ENTREPRISE, LES CONDITIONS D’UNE APPROCHE INTÉGRÉE DE LA GESTION DES SERVICES AUX ENTREPRISES QUI, PAR L’ADOPTION DE PROCESSUS DE SOUTIEN, DES MÉCANISMES DE COORDINATION ENTRE LES DIFFÉRENTES UNITÉS ORGANISATIONNELLES IMPLIQUÉES, PERMET D’AMÉLIORER LA QUALITÉ DU SERVICE ET LA SATISFACTION DE SES CLIENTS (INTERNES ET/OU EXTERNES). LE COURS VISE À FOURNIR DES GESTIONNAIRES, DES GESTIONNAIRES DE BU, DES FIGURES CLÉS AVEC LES PROPRIÉTÉS/CARACTÉRISTIQUES DE LA GESTION DE SERVICE À D’AUTRES SERVICES AUX ENTREPRISES, POUR UNE MEILLEURE PERFORMANCE DE L’ENTREPRISE ET UNE PLUS GRANDE SATISFACTION DES EMPLOYÉS. GRÂCE À LA FORMATION OFFERTE, LES ÉTUDIANTS SERONT EN MESURE D’INTRODUIRE DANS LEUR ORGANISATION DE PLUS EN PLUS D’EFFICACITÉ ET D’EFFICIENCE, DE SUIVI ET (French)
3 February 2022
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PORDENONE
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