Notice No 02/SAMA/2017 – CAPACITATION OPERATIONS OF PUBLIC ADMINISTRATION (Q2913495)
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Project Q2913495 in Portugal
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Notice No 02/SAMA/2017 – CAPACITATION OPERATIONS OF PUBLIC ADMINISTRATION |
Project Q2913495 in Portugal |
Statements
821,497.0 Euro
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966,467.0 Euro
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85.0 percent
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21 August 2018
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31 March 2020
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GUARDA NACIONAL REPUBLICANA
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A Operação Projeto de Certificação do Atendimento da GNR ao Cidadão pretende i) certificar o atendimento ao Cidadão em 12 Postos Territoriais piloto ii) certificar as infraestruturas de gestão e de apoio ao atendimento do Cidadão e iii) certificar o processo de formação da GNR. Esta Operação visa culminar na obtenção da certificação da norma ISO 9001 e assumir-se como um verdadeiro compromisso de Qualidade e Rigor. (Portuguese)
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The Operation Project of Certification of Assistance of the GNR to the Citizen intends i) certify the service to the Citizen in 12 Territorial Pilot Posts ii) certify the infrastructures of management and support to the Citizen’s care and iii) certify the formation process of GNR. This operation aims to culminate in obtaining ISO 9001 certification and assuming itself as a true commitment to quality and Rigor. (English)
8 July 2021
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La certification de projet opérationnel du service du GNR au citoyen vise i) à certifier le service au citoyen dans 12 postes pilotes territoriaux ii) à certifier l’infrastructure de gestion et le soutien au service du citoyen et iii) à certifier le processus de formation du GNR. Cette opération vise à aboutir à l’obtention de la certification de la norme ISO 9001 et à s’assumer comme un véritable engagement envers la qualité et le Rigor. (French)
6 December 2021
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Die Operationsprojektzertifizierung des Dienstes der GNR für den Bürger zielt darauf ab, i) den Dienst für den Bürger in 12 territorialen Pilotposten zu zertifizieren ii) die Verwaltungsinfrastruktur und die Unterstützung des Bürgerdienstes zu bescheinigen und iii) den GNR-Ausbildungsprozess zu bescheinigen. Ziel dieser Operation ist es, die Zertifizierung der ISO 9001-Norm zu erhalten und sich als echtes Engagement für Qualität und Rigor anzunehmen. (German)
14 December 2021
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De Operation Project Certification of the Service of the CNR to the Citizen heeft tot doel i) de dienst aan de burger te certificeren in 12 territoriale proefposten ii) de beheersinfrastructuur en ondersteuning van de dienst van de burger te certificeren en iii) het GNR-opleidingsproces te certificeren. Deze operatie heeft tot doel de certificering van de ISO 9001-norm te verkrijgen en zichzelf op te nemen als een ware toewijding aan Kwaliteit en Rigor. (Dutch)
19 December 2021
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La Certificazione del Progetto Operativo del Servizio del GNR al Cittadino mira a i) certificare il servizio al Cittadino in 12 Posti Piloti Territoriali ii) certificare l'infrastruttura di gestione e il supporto al servizio del Cittadino e iii) certificare il processo di formazione GNR. Questa operazione mira a culminare nell'ottenimento della certificazione della norma ISO 9001 e ad assumere se stessa come vero impegno per la Qualità e Rigor. (Italian)
17 January 2022
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Identifiers
POCI-05-5762-FSE-000160
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