The introduction of quality management systems in the public administration of the Republic of Croatia; (Q2736022)
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Project Q2736022 in Croatia
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | The introduction of quality management systems in the public administration of the Republic of Croatia; |
Project Q2736022 in Croatia |
Statements
34,445,572.17 Croatian kuna
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40,524,202.55 Croatian kuna
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85.0 percent
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20 February 2018
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20 May 2022
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Ministarstvo uprave
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45°51'5.54"N, 15°57'17.50"E
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10000
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U cilju povećanja učinkovitost javne uprave uvest će se sustav kvalitete u javnu upravu kroz razvoj mehanizama i alata za osiguravanje kvalitete kojima će se opseg i kvaliteta usluga koje pruža javna uprava uskladiti sa stvarnim potrebama korisnika, izraditi IT sustav za potporu upravljanju sustavom kvalitete u javnoj upravi te podići svijest dionika (korisnika) o njihovoj ulozi u poboljšanju kvalitete u javnoj upravi. (Croatian)
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In order to increase the efficiency of the public administration, a quality system will be introduced in the public administration through the development of quality assurance mechanisms and tools to match the scope and quality of the services provided by the public administration with the actual needs of the users, the development of an IT system to support the management of the quality system in the public administration and to raise awareness among stakeholders (users) of their role in improving the quality of the public administration. (English)
3 June 2021
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Afin d’accroître l’efficacité de l’administration publique, un système de qualité sera introduit dans l’administration publique par le développement de mécanismes et d’outils d’assurance de la qualité qui aligneront la portée et la qualité des services fournis par l’administration publique sur les besoins réels des utilisateurs, créeront un système informatique pour soutenir la gestion du système de qualité dans l’administration publique et sensibiliseront les parties prenantes (utilisateurs) à leur rôle dans l’amélioration de la qualité de l’administration publique. (French)
29 November 2021
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Identifiers
UP.04.1.1.06.0003
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