AMA — ADDETO AT THE RECEIVING SERVICE, ACQUISITION OF PRESNOTAZ., HANDLING OF COMPLAINTS AND ALL? CARRY OUT. DO IT? BY THE SECRETARY OF THE SECRETARY-GENERAL (Q2054379): Difference between revisions
Jump to navigation
Jump to search
(Changed an Item) |
(Created claim: summary (P836): THIS COURSE IS INTENDED TO TRAIN STAFF AT THE RECEPTION DESK WITH A HIGH LEVEL OF KNOWLEDGE OF THE TERRITORIAL AREA AND OF SPECIFIC COMPETENCIES, CAPABLE OF: Communicating IN LINGUA STRANIERA; GERSTING, including telephone calls IN REVENUE AND IN PERSONNEL * * If you have done so, then, in accordance with the provisions of the Member State, the provisions of the legislation of the Ministry of the Interior and the general provisions of the CASA;...) |
||
| Property / summary | |||
THIS COURSE IS INTENDED TO TRAIN STAFF AT THE RECEPTION DESK WITH A HIGH LEVEL OF KNOWLEDGE OF THE TERRITORIAL AREA AND OF SPECIFIC COMPETENCIES, CAPABLE OF: Communicating IN LINGUA STRANIERA; GERSTING, including telephone calls IN REVENUE AND IN PERSONNEL * * If you have done so, then, in accordance with the provisions of the Member State, the provisions of the legislation of the Ministry of the Interior and the general provisions of the CASA; CHECK RESERVATIONS; CHECK OUT IN ACCORDANCE WITH THE PROCEDURES IN USE, THE LEGISLATIVE AND TAX PROVISIONS, THE OPERATIONAL STANDARDS; MANAGE INFORMATION INSIDE AND OUTSIDE THE CLIENT DURING THEIR STAY; TO PROMOTE THE STRUCTURE OF THE MAIN SALES CHANNELS (TRAVEL AGENCIES AND TOUR OPERATORS). TO ASSIST CUSTOMERS IN SUGGESTING THEIR ROUTES AND THEIR SPECIFIC TERMS? PREMISES FOR THE PROMOTION OF THE TERRITORY IN SUROCOMPLESSO. DO YOU REALLY WANT TO DEVELOP THE MEASURE? DISABILITY STRUCTURES. PROMOTING A SUSTAINABLE APPROACH TO LOCAL TOURISM. (English) | |||
| Property / summary: THIS COURSE IS INTENDED TO TRAIN STAFF AT THE RECEPTION DESK WITH A HIGH LEVEL OF KNOWLEDGE OF THE TERRITORIAL AREA AND OF SPECIFIC COMPETENCIES, CAPABLE OF: Communicating IN LINGUA STRANIERA; GERSTING, including telephone calls IN REVENUE AND IN PERSONNEL * * If you have done so, then, in accordance with the provisions of the Member State, the provisions of the legislation of the Ministry of the Interior and the general provisions of the CASA; CHECK RESERVATIONS; CHECK OUT IN ACCORDANCE WITH THE PROCEDURES IN USE, THE LEGISLATIVE AND TAX PROVISIONS, THE OPERATIONAL STANDARDS; MANAGE INFORMATION INSIDE AND OUTSIDE THE CLIENT DURING THEIR STAY; TO PROMOTE THE STRUCTURE OF THE MAIN SALES CHANNELS (TRAVEL AGENCIES AND TOUR OPERATORS). TO ASSIST CUSTOMERS IN SUGGESTING THEIR ROUTES AND THEIR SPECIFIC TERMS? PREMISES FOR THE PROMOTION OF THE TERRITORY IN SUROCOMPLESSO. DO YOU REALLY WANT TO DEVELOP THE MEASURE? DISABILITY STRUCTURES. PROMOTING A SUSTAINABLE APPROACH TO LOCAL TOURISM. (English) / rank | |||
Normal rank | |||
Revision as of 13:48, 23 March 2020
Project in Italy financed by DG Regio
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | AMA — ADDETO AT THE RECEIVING SERVICE, ACQUISITION OF PRESNOTAZ., HANDLING OF COMPLAINTS AND ALL? CARRY OUT. DO IT? BY THE SECRETARY OF THE SECRETARY-GENERAL |
Project in Italy financed by DG Regio |
Statements
67,574.0 Euro
0 references
67,574.0 Euro
0 references
100.0 percent
0 references
29 September 2017
0 references
28 August 2019
0 references
PEGASO NETWORK DELLA COOPERAZIONE SOCIALE TOSCANA ONLUS
0 references
Q257637 (Deleted Item)
0 references
43°45'7.81"N, 11°19'11.96"E
0 references
IL PRESENTE CORSO, MIRA A FORMARE PERSONALE ADDETTO ALLA RECEPTION CON UN ALTO LIVELLO DI CONOSCENZA DELTERRITORIO E DI COMPETENZE SPECIFICHE, IN GRADO DI: COMUNICARE IN LINGUA STRANIERA;GESTIRE CORRETTAMENTE LE TELEFONATE IN ENTRATA E IN *individuo*FETTUARE IL CHECK-IN SECONDO LE PROCEDURE IN USO, LE DISPOSIZIONI LEGISLATIVE E GLI STANDARD DI ACCOGLIENZA DELLA CASA; VERIFICARE LE PRENOTAZIONI; EFFETTUARE IL CHECK-OUT SECONDO LE PROCEDURE IN USO, LE DISPOSIZIONI LEGISLATIVE E FISCALI, GLI STANDARD OPERATIVI; GESTIRE LE INFORMAZIONI INTERNE ED ESTERNE AL CLIENTE DURANTE IL SOGGIORNO; EFFETTUARE LA PROMOZIONE DELLA STRUTTURA NEI PRINCIPALI CANALI DI VENDITA (AGENZIE DI VIAGGIO E TOUR OPERATOR).ASSISTERE I CLIENTI NEL SUGGERIRE LORO ITINERARI E SPECIFICIT? LOCALI PER PROMUOVERE IL TERRITORIO NEL SUOCOMPLESSO. SVILUPPARE L?ACCESSIBILIT? DELLE STRUTTURE AI DISABILI. PROMUOVERE UN APPROCCIO SOSTENIBILE AL TURISMO LOCALE. (Italian)
0 references
THIS COURSE IS INTENDED TO TRAIN STAFF AT THE RECEPTION DESK WITH A HIGH LEVEL OF KNOWLEDGE OF THE TERRITORIAL AREA AND OF SPECIFIC COMPETENCIES, CAPABLE OF: Communicating IN LINGUA STRANIERA; GERSTING, including telephone calls IN REVENUE AND IN PERSONNEL * * If you have done so, then, in accordance with the provisions of the Member State, the provisions of the legislation of the Ministry of the Interior and the general provisions of the CASA; CHECK RESERVATIONS; CHECK OUT IN ACCORDANCE WITH THE PROCEDURES IN USE, THE LEGISLATIVE AND TAX PROVISIONS, THE OPERATIONAL STANDARDS; MANAGE INFORMATION INSIDE AND OUTSIDE THE CLIENT DURING THEIR STAY; TO PROMOTE THE STRUCTURE OF THE MAIN SALES CHANNELS (TRAVEL AGENCIES AND TOUR OPERATORS). TO ASSIST CUSTOMERS IN SUGGESTING THEIR ROUTES AND THEIR SPECIFIC TERMS? PREMISES FOR THE PROMOTION OF THE TERRITORY IN SUROCOMPLESSO. DO YOU REALLY WANT TO DEVELOP THE MEASURE? DISABILITY STRUCTURES. PROMOTING A SUSTAINABLE APPROACH TO LOCAL TOURISM. (English)
0 references
Identifiers
D37D17001330006
0 references