Improvement of service and service quality in Zarasai district municipality (Q3790371): Difference between revisions
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The main problem for which this project has been initiated is the lack of quality provision of municipal public education services. There is a lack of provision of relevant information on the websites of these bodies, a unified system for the provision and exchange of information. Zarasai district municipal administration uses the electronic document management system “Avilys”, the problem that only a small part of other institutions also use it. Extending the use of this system to other institutions would result in more efficient and faster management of information, decision-making and solving problems._x000D_The project is expected to improve the performance of services and the quality of service provided by the Zarasai district municipality and to improve the quality of the education services provided by all educational institutions as partners in the project._x000D_- the development of the public service management system, and the development of the services provided by the municipality’s services, and the quality of the services provided to it, and the further development of the public service requirements, as well as the development of the public service requirements provided by the public service provider, and the improvement of the quality of the services provided by the municipality, and the development of the system of services to be provided by the local authority, and the development of the services provided by the local authority, and the improvement of the quality of the services provided by the local authority; (English) | |||||||||||||||
Property / summary: The main problem for which this project has been initiated is the lack of quality provision of municipal public education services. There is a lack of provision of relevant information on the websites of these bodies, a unified system for the provision and exchange of information. Zarasai district municipal administration uses the electronic document management system “Avilys”, the problem that only a small part of other institutions also use it. Extending the use of this system to other institutions would result in more efficient and faster management of information, decision-making and solving problems._x000D_The project is expected to improve the performance of services and the quality of service provided by the Zarasai district municipality and to improve the quality of the education services provided by all educational institutions as partners in the project._x000D_- the development of the public service management system, and the development of the services provided by the municipality’s services, and the quality of the services provided to it, and the further development of the public service requirements, as well as the development of the public service requirements provided by the public service provider, and the improvement of the quality of the services provided by the municipality, and the development of the system of services to be provided by the local authority, and the development of the services provided by the local authority, and the improvement of the quality of the services provided by the local authority; (English) / rank | |||||||||||||||
Normal rank | |||||||||||||||
Property / summary: The main problem for which this project has been initiated is the lack of quality provision of municipal public education services. There is a lack of provision of relevant information on the websites of these bodies, a unified system for the provision and exchange of information. Zarasai district municipal administration uses the electronic document management system “Avilys”, the problem that only a small part of other institutions also use it. Extending the use of this system to other institutions would result in more efficient and faster management of information, decision-making and solving problems._x000D_The project is expected to improve the performance of services and the quality of service provided by the Zarasai district municipality and to improve the quality of the education services provided by all educational institutions as partners in the project._x000D_- the development of the public service management system, and the development of the services provided by the municipality’s services, and the quality of the services provided to it, and the further development of the public service requirements, as well as the development of the public service requirements provided by the public service provider, and the improvement of the quality of the services provided by the municipality, and the development of the system of services to be provided by the local authority, and the development of the services provided by the local authority, and the improvement of the quality of the services provided by the local authority; (English) / qualifier | |||||||||||||||
point in time: 1 February 2022
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Revision as of 14:20, 1 February 2022
Project Q3790371 in Lithuania
Language | Label | Description | Also known as |
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English | Improvement of service and service quality in Zarasai district municipality |
Project Q3790371 in Lithuania |
Statements
131,252.34 Euro
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154,414.52 Euro
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85.0 percent
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23 February 2017
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19 February 2020
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Zarasų rajono savivaldybės administracija
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32110
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Pagrindinė problema, kuriai spręsti yra inicijuotas šis projektas yra nepakankamai kokybiškai teikiamos Savivaldybės viešosios švietimo paslaugos. Trūksta aktualios informacijos pateikimo šių įstaigų internetinėse svetainėse, vieningos sistemos teikiant informaciją ir ja keičiantis. Zarasų rajono savivaldybės administracija naudojasi elektronine dokumentų valdymo sistema "Avilys", problema, kad tik nedidelė dalis kitų įstaigų taip pat ja naudojasi. Išplėtus šios sistemos naudojimą ir kitose įstaigose, būtų efektyviau ir greičiau valdoma informacija, priimami sprendimai, sprendžiamos problemos._x000D_Tikimasi, kad įgyvendinant projektą bus gerinama Zarasų rajono savivaldybės administracijos paslaugų teikimo ir asmenų aptarnavimo kokybės gerinimo veikla ir visų švietimo įstaigų, kurios yra projekto partneriai, švietimo paslaugų teikimo ir asmenų aptarnavimo kokybės gerinimo veikla._x000D_Planuojami paslaugų tobulinimo veiksmai:_x000D_- paslaugų kokybės tyrimo atlikimas_x000D_- specialistų kompetencijų stiprinimas_x000D_- dokumentų valdymo sistemos plėtra, tobulinimas ir personalo apmokymai;_x000D_- viešųjų paslaugų standarto nustatymas ir piliečių chartijos parengimas._x000D_Įgyvendinamas projektas tiesiogiai prisidės prie kokybiškesnių paslaugų teikimo tobulinant dokumentų valdymo sistemą, taip pat prie išsamesnės ir paprastesnės informacijos (atsižvelgiant į visuomenės pageidavimus) apie teikiamas paslaugas pateikimo nustatant viešųjų paslaugų kokybės standartus ir optimizuojant teikiamų paslaugų apimtį, kas sudarys sąlygas paslaugų gavėjams greičiau ir operatyviau gauti reikiamą informaciją tiek Zarasų rajono savivaldybės administracijoje ir jos Švietimo ir kultūros skyriuje, tiek ir visose švietimo įstaigose. (Lithuanian)
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The main problem for which this project has been initiated is the lack of quality provision of municipal public education services. There is a lack of provision of relevant information on the websites of these bodies, a unified system for the provision and exchange of information. Zarasai district municipal administration uses the electronic document management system “Avilys”, the problem that only a small part of other institutions also use it. Extending the use of this system to other institutions would result in more efficient and faster management of information, decision-making and solving problems._x000D_The project is expected to improve the performance of services and the quality of service provided by the Zarasai district municipality and to improve the quality of the education services provided by all educational institutions as partners in the project._x000D_- the development of the public service management system, and the development of the services provided by the municipality’s services, and the quality of the services provided to it, and the further development of the public service requirements, as well as the development of the public service requirements provided by the public service provider, and the improvement of the quality of the services provided by the municipality, and the development of the system of services to be provided by the local authority, and the development of the services provided by the local authority, and the improvement of the quality of the services provided by the local authority; (English)
1 February 2022
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Sėlių a. 22, Zarasai
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Identifiers
10.1.3-ESFA-R-920-91-0002
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