Innovative services for Botplani to support the implementation of strategic process innovation. (Q80818): Difference between revisions

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(‎Removed claim: summary (P836): “reference_reference_programme_aids”:SA.42799 (2015/X), public funding:Article 28 of Commission Regulation No 651/2014 ", the organisation and processes of Bottari were specifically designed to serve customers in the largest commercial network segment and acted in this way, specialising in and improving for that segment of the public.At present, the market for supply to large retail chains is dry, so in order to be able to develop Bottari, it...)
Property / summary
“reference_reference_programme_aids”:SA.42799 (2015/X), public funding:Article 28 of Commission Regulation No 651/2014 ", the organisation and processes of Bottari were specifically designed to serve customers in the largest commercial network segment and acted in this way, specialising in and improving for that segment of the public.At present, the market for supply to large retail chains is dry, so in order to be able to develop Bottari, it must also provide a cost-effective service to existing customers in order not to take part (and revenue) of the large and aggressive competition.To this end, optimisation measures should be carried out mainly, mainly by reducing operating costs and increasing capacity in shepherding areas for current processes, creating an attractive offer for new market segments, smaller sales networks or individual commercial operators, thereby creating new processes and adapting the organisation in order to be able to effectively and efficiently provide services for them (increasing the capacity of the organisation in the area of trading and customer service and creating dedicated processes for new customers).Without taking action to increase the capacity of the organisation and adapt it to a new way of running new types of customers, it will not be possible to further develop the company — the current processes are too expensive/not enough to provide services for smaller (lower-level) customers in the new market segments.Work under this project will be carried out carefully towards the achievement of the objectives.Today, Bottari provides premium services to a limited number of major customers (dozens of large numbers of traders and margins that require expensive maintenance).In order to develop Bottari, it will have to provide services to a large number of smaller customers (several hundred and middle trading margins).For this to be achieved... (English)
 
Property / summary: “reference_reference_programme_aids”:SA.42799 (2015/X), public funding:Article 28 of Commission Regulation No 651/2014 ", the organisation and processes of Bottari were specifically designed to serve customers in the largest commercial network segment and acted in this way, specialising in and improving for that segment of the public.At present, the market for supply to large retail chains is dry, so in order to be able to develop Bottari, it must also provide a cost-effective service to existing customers in order not to take part (and revenue) of the large and aggressive competition.To this end, optimisation measures should be carried out mainly, mainly by reducing operating costs and increasing capacity in shepherding areas for current processes, creating an attractive offer for new market segments, smaller sales networks or individual commercial operators, thereby creating new processes and adapting the organisation in order to be able to effectively and efficiently provide services for them (increasing the capacity of the organisation in the area of trading and customer service and creating dedicated processes for new customers).Without taking action to increase the capacity of the organisation and adapt it to a new way of running new types of customers, it will not be possible to further develop the company — the current processes are too expensive/not enough to provide services for smaller (lower-level) customers in the new market segments.Work under this project will be carried out carefully towards the achievement of the objectives.Today, Bottari provides premium services to a limited number of major customers (dozens of large numbers of traders and margins that require expensive maintenance).In order to develop Bottari, it will have to provide services to a large number of smaller customers (several hundred and middle trading margins).For this to be achieved... (English) / rank
Normal rank
 

Revision as of 10:44, 14 October 2020

Project in Poland financed by DG Regio
Language Label Description Also known as
English
Innovative services for Botplani to support the implementation of strategic process innovation.
Project in Poland financed by DG Regio

    Statements

    country
    Poland
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    EU contribution
    649,550.0 zloty
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    155,892.0 Euro
    exchange rate to Euro
    0.24 Euro
    point in time
    13 January 2020
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    budget
    1,498,500.0 zloty
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    359,640.0 Euro
    exchange rate to Euro
    0.24 Euro
    point in time
    13 January 2020
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    co-financing rate
    43.35 percent
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    start time
    7 May 2018
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    end time
    30 November 2020
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    beneficiary name (string)
    BOTTARI POLSKA SP. Z O.O.
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    beneficiary
    Q2511435
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    coordinate location

    52°0'15.1"N, 20°33'21.6"E
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    summary
    „Numer_referencyjny_programu_pomocowego: SA.42799(2015/X), przeznaczenie_pomocy_publicznej: art. 28 rozporządzenia Komisji nr 651/2014” Organizacja i procesy Bottari zostały stworzone specjalnie do obsługi klientów w segmencie największych sieci handlowych i działały w ten sposób, specjalizując się i doskonaląc dla tego segmentu odbiorców. Obecnie rynek dostaw do dużych sieci handlowych jest wysycony, zatem aby móc się rozwinąć Bottari musi jednocześnie - świadczyć efektywne kosztowo usługi dla obecnych klientów, aby nie oddać swego udziału (i przychodu) licznej i agresywnej cenowo konkurencji. W tym celu należy przeprowadzić działania optymalizacyjne, głównie ograniczenie kosztów działalności operacyjnej oraz zwiększenie pojemności w obszarach backoffice dla obecnych procesów - stworzyć atrakcyjną ofertę dla nowych segmentów rynku, mniejszych sieci sprzedaży lub indywidualnych podmiotów handlowych, a co za tym idzie stworzyć nowe procesy i dostosować organizację aby móc skutecznie i efektywnie świadczyć dla nich usługi (zwiększenie pojemności organizacji w obszarze handlu i obsługi klienta oraz stworzenie dedykowanych procesów dla nowych klientów). Bez przeprowadzenia działań mających na celu zwiększenie pojemności organizacji i przystosowania jej do nowego sposobu obsługi nowych rodzajów klientów, nie będzie możliwy dalszy rozwój firmy - obecnie istniejące procesy obsługi są za drogie/niewystarczająco pojemne, aby za ich pomocą świadczyć usługi dla mniejszych (niżej marżowych) klientów z nowych segmentów rynku. Prace w ramach niniejszego projektu zmierzać będą dokładnie do realizacji w/w celów. Obecnie Bottari świadczy usługi premium dla ograniczonej liczby największych klientów (kilkadziesiąt podmiotów o dużym obrocie i marży wymagających drogiej obsługi). Aby się rozwinąć Bottari będzie musiało świadczyć usługi dla dużej liczby mniejszych klientów (kilkaset podmiotów o średnim obrocie i marży z ograniczeniem zakresu obsługi). Aby to osiągnąć niezbędne ... (Polish)
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    Identifiers

    Polish Kohesio ID
    POIR.02.03.01-14-0006/18
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