DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNIQUES (Q4275612): Difference between revisions
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(Changed label, description and/or aliases in en: Setting new description) |
(Changed label, description and/or aliases in en, and other parts: Adding English translations) |
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DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNIQUES | |||||||||||||||
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THE 60-HOUR DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNICAL COURSE WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE CLIENT COMPANY IN TRICESIMO (UD) ON A NATIONAL BASIS, 20. OBJECTIVES AND EXPECTED RESULTS: THE COURSE AIMS TO TEACH THE FIVE PARTICIPANTS SPECIALISED CONCEPTS AND SKILLS IN THE FIELD OF COMPUTERISED CUSTOMER RELATIONSHIP MANAGEMENT (DCRM). THEY WILL LEARN, IN PARTICULAR, TO INTERCEPT THE NEEDS OF CUSTOMERS BY MEANS OF INVESTIGATIVE TOOLS AND QUERIES OF BUSINESS DATABASES, TO STUDY THEIR BEHAVIORS, TO FACILITATE AFTER-SALES ASSISTANCE ACTIVITIES, TO FACILITATE STRATEGIC MARKETING PROCEDURES. CONTENT: INTRODUCTION TO THE COURSE PRINCIPLES AND TECHNIQUES OF CUSTOMER RELATIONSHIP MANAGEMENT DCRM — INFORMATION TECHNOLOGY FOR CUSTOMER RELATIONSHIP MANAGEMENT FINAL EXAM (English) | |||||||||||||||
Property / summary: THE 60-HOUR DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNICAL COURSE WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE CLIENT COMPANY IN TRICESIMO (UD) ON A NATIONAL BASIS, 20. OBJECTIVES AND EXPECTED RESULTS: THE COURSE AIMS TO TEACH THE FIVE PARTICIPANTS SPECIALISED CONCEPTS AND SKILLS IN THE FIELD OF COMPUTERISED CUSTOMER RELATIONSHIP MANAGEMENT (DCRM). THEY WILL LEARN, IN PARTICULAR, TO INTERCEPT THE NEEDS OF CUSTOMERS BY MEANS OF INVESTIGATIVE TOOLS AND QUERIES OF BUSINESS DATABASES, TO STUDY THEIR BEHAVIORS, TO FACILITATE AFTER-SALES ASSISTANCE ACTIVITIES, TO FACILITATE STRATEGIC MARKETING PROCEDURES. CONTENT: INTRODUCTION TO THE COURSE PRINCIPLES AND TECHNIQUES OF CUSTOMER RELATIONSHIP MANAGEMENT DCRM — INFORMATION TECHNOLOGY FOR CUSTOMER RELATIONSHIP MANAGEMENT FINAL EXAM (English) / rank | |||||||||||||||
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Property / summary: THE 60-HOUR DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNICAL COURSE WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE CLIENT COMPANY IN TRICESIMO (UD) ON A NATIONAL BASIS, 20. OBJECTIVES AND EXPECTED RESULTS: THE COURSE AIMS TO TEACH THE FIVE PARTICIPANTS SPECIALISED CONCEPTS AND SKILLS IN THE FIELD OF COMPUTERISED CUSTOMER RELATIONSHIP MANAGEMENT (DCRM). THEY WILL LEARN, IN PARTICULAR, TO INTERCEPT THE NEEDS OF CUSTOMERS BY MEANS OF INVESTIGATIVE TOOLS AND QUERIES OF BUSINESS DATABASES, TO STUDY THEIR BEHAVIORS, TO FACILITATE AFTER-SALES ASSISTANCE ACTIVITIES, TO FACILITATE STRATEGIC MARKETING PROCEDURES. CONTENT: INTRODUCTION TO THE COURSE PRINCIPLES AND TECHNIQUES OF CUSTOMER RELATIONSHIP MANAGEMENT DCRM — INFORMATION TECHNOLOGY FOR CUSTOMER RELATIONSHIP MANAGEMENT FINAL EXAM (English) / qualifier | |||||||||||||||
point in time: 2 February 2022
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Revision as of 13:35, 2 February 2022
Project Q4275612 in Italy
Language | Label | Description | Also known as |
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English | DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNIQUES |
Project Q4275612 in Italy |
Statements
3,270.0 Euro
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6,540.0 Euro
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50.0 percent
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SOFORM SOCIETA' CONSORTILE A RESPONSABILITA' LIMITATA
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IL CORSO ÂTECNICHE DI DIGITAL CUSTOMER RELATIONSHIP MANAGEMENTÂ DI 60 ORE VERRÃ SVOLTO PRESSO LA SEDE DELLÂ AZIENDA COMMITTENTE A TRICESIMO (UD) IN VIA NAZIONALE, 20. OBIETTIVI E RISULTATI ATTESI: IL CORSO SI PREFIGGE DI FAR APPRENDERE AI CINQUE PARTECIPANTI CONCETTI E ABILITÃ SPECIALISTICHE NELLÂ AMBITO DELLA GESTIONE COMPUTERIZZATA DEI RAPPORTI CON I CLIENTI (DCRM). ESSI IMPARERANNO, IN PARTICOLARE, AD INTERCETTARE LE ESIGENZE DEI CLIENTI PER MEZZO DI STRUMENTI DI INDAGINE E DI INTERROGAZIONE DEI DATABASE AZIENDALI, A STUDIARE I LORO COMPORTAMENTI, A FACILITARE LE ATTIVITÃ DI ASSISTENZA POST-VENDITA, A FACILITARE LE PROCEDURE DI MARKETING STRATEGICO. CONTENUTI: INTRODUZIONE AL CORSO PRINCIPI E TECNICHE DI CUSTOMER RELATIONSHIP MANAGEMENT DCRM - LÂ INFORMATION TECHNOLOGY PER IL CUSTOMER RELATIONSHIP MANAGEMENT ESAME FINALE (Italian)
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THE 60-HOUR DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TECHNICAL COURSE WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE CLIENT COMPANY IN TRICESIMO (UD) ON A NATIONAL BASIS, 20. OBJECTIVES AND EXPECTED RESULTS: THE COURSE AIMS TO TEACH THE FIVE PARTICIPANTS SPECIALISED CONCEPTS AND SKILLS IN THE FIELD OF COMPUTERISED CUSTOMER RELATIONSHIP MANAGEMENT (DCRM). THEY WILL LEARN, IN PARTICULAR, TO INTERCEPT THE NEEDS OF CUSTOMERS BY MEANS OF INVESTIGATIVE TOOLS AND QUERIES OF BUSINESS DATABASES, TO STUDY THEIR BEHAVIORS, TO FACILITATE AFTER-SALES ASSISTANCE ACTIVITIES, TO FACILITATE STRATEGIC MARKETING PROCEDURES. CONTENT: INTRODUCTION TO THE COURSE PRINCIPLES AND TECHNIQUES OF CUSTOMER RELATIONSHIP MANAGEMENT DCRM — INFORMATION TECHNOLOGY FOR CUSTOMER RELATIONSHIP MANAGEMENT FINAL EXAM (English)
2 February 2022
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TRICESIMO
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