DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE (Q4275284)

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Revision as of 23:37, 2 February 2022 by DG Regio (talk | contribs) (‎Changed label, description and/or aliases in fr, and other parts: Adding French translations)
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Project Q4275284 in Italy
Language Label Description Also known as
English
DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE
Project Q4275284 in Italy

    Statements

    country
    Italy
    0 references
    EU contribution
    1,188.0 Euro
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    budget
    2,376.0 Euro
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    co-financing rate
    50.0 percent
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    beneficiary name (string)
    SOFORM SOCIETA' CONSORTILE A RESPONSABILITA' LIMITATA
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    beneficiary
    Q4272544
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    fund
    European Social Fund
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    summary
    IL CORSO 'DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE' DI 24 ORE VERRà SVOLTO PRESSO LA SEDE DELLA COOPERATIVA A PORCIA (PN) IN VIA DELLE RISORGIVE N°1. OBIETTIVI E RISULTATI ATTESI: IL CORSO Ê DESTINATO A 3 DIPENDENTI DELLA COOPERATIVA E MIRA A FORMARE COMPETENZE PIù SOLIDE DI SOCIAL CUSTOMER SERVICE PER DEFINIRE STRATEGIE EFFICACI PER VEICOLARE COMUNICAZIONE SULLA BASE DEGLI OBIETTIVI DELLA COOPERATIVA. CONTENUTI: INTRODUZIONE AL CORSO SOCIAL CUSTOMER SERVICE ESAME FINALE (Italian)
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    THE COURSE 'DIGITAL SOCIAL INNOVATION: SOCIAL CUSTOMER SERVICE '24 HOURS WILL BE CARRIED OUT AT THE HEADQUARTERS OF THE COOPERATIVE IN PORCIA (PN) IN VIA DELLE RIRGIVE N°1. OBJECTIVES AND EXPECTED RESULTS: THE COURSE IS AIMED AT 3 EMPLOYEES OF THE COOPERATIVE AND AIMS TO TRAIN MORE SOLID SOCIAL CUSTOMER SERVICE SKILLS TO DEFINE EFFECTIVE STRATEGIES TO CONVEY COMMUNICATION BASED ON THE OBJECTIVES OF THE COOPERATIVE. CONTENT: INTRODUCTION TO THE SOCIAL COURSE CUSTOMER SERVICE FINAL EXAM (English)
    point in time
    2 February 2022
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    LE COURS "INNOVATION SOCIALE NUMÉRIQUE: SERVICE À LA CLIENTÈLE SOCIALE '24 HEURES SERONT EFFECTUÉES AU SIÈGE DE LA COOPÉRATIVE À PORCIA (PN) À TRAVERS DELLE RIRGIVE N°1. OBJECTIFS ET RÉSULTATS ESCOMPTÉS: LE COURS S’ADRESSE À 3 EMPLOYÉS DE LA COOPÉRATIVE ET VISE À FORMER DES COMPÉTENCES PLUS SOLIDES EN MATIÈRE DE SERVICE À LA CLIENTÈLE SOCIALE AFIN DE DÉFINIR DES STRATÉGIES EFFICACES DE COMMUNICATION BASÉES SUR LES OBJECTIFS DE LA COOPÉRATIVE. CONTENU: INTRODUCTION AU COURS SOCIAL SERVICE À LA CLIENTÈLE EXAMEN FINAL (French)
    point in time
    3 February 2022
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    location (string)
    PORCIA
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    Identifiers

     
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