Training and modernisation of public administrations and services – SATDAP – Training of Public Administration (Q2913562)
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Project Q2913562 in Portugal
Language | Label | Description | Also known as |
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English | Training and modernisation of public administrations and services – SATDAP – Training of Public Administration |
Project Q2913562 in Portugal |
Statements
390,108.0 Euro
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458,950.0 Euro
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85.0 percent
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20 July 2020
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30 December 2021
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AUTORIDADE PARA AS CONDIÇÕES DO TRABALHO
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A operação ACT 360° trata de fechar um ciclo de iniciativas de modernização e transformação digital da AC, colocando o cidadão e as empresas como principal foco dos processos de negócio com o intuito de perceber e antecipar suas necessidades, reduzindo os custos de contexto e as deslocações e assim atendê-los da melhor forma com maior eficiência, eficácia e qualidade, através da implementação de uma ferramenta de gestão do cidadão. (Portuguese)
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Operation ACT 360º aims to close a cycle of initiatives for modernisation and digital transformation of AC, placing the citizen and companies as the main focus of business processes with the aim of perceiving and anticipating their needs, reducing the costs of context and displacements and thus serving them in the best way with greater efficiency, efficiency and quality, through the implementation of a citizen management tool. (English)
8 July 2021
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L’opération ACT 360o vise à clore un cycle d’initiatives de modernisation et de transformation numérique de l’AC, en plaçant les citoyens et les entreprises au cœur des processus commerciaux, dans le but de comprendre et d’anticiper leurs besoins, de réduire les coûts contextuels et les déplacements et de les servir ainsi de la meilleure façon avec une plus grande efficience, efficacité et qualité, grâce à la mise en œuvre d’un outil de gestion citoyenne. (French)
6 December 2021
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Lisboa
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Identifiers
POCI-05-5762-FSE-000237
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