Design of guides and tools to reduce the impact that adverse events also have on healthcare professionals (second victims) in hospitals (coordinated project) (Q3175778)

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Project Q3175778 in Spain
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English
Design of guides and tools to reduce the impact that adverse events also have on healthcare professionals (second victims) in hospitals (coordinated project)
Project Q3175778 in Spain

    Statements

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    5,750.0 Euro
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    11,500.0 Euro
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    50.0 percent
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    1 January 2014
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    30 June 2017
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    HOSPITAL UNIVERSITARIO FUNDACION ALCORCON
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    40°20'57.48"N, 3°49'42.35"W
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    28007
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    Justificación: El impacto de los eventos adversos (EA) en los profesionales sanitarios, segundas víctimas, no ha sido estudiado sistemáticamente en España. Objetivo: Evaluar el impacto que tienen en los profesionales sanitarios (segundas víctimas) los EA que sufren los pacientes, diseñar una guía de intervención para directivos y responsables seguridad del paciente para hospitales, junto a herramientas virtuales de ayuda para los profesionales, para reducir su impacto en la esfera personal, familiar y profesional. Método: Estudio descriptivo. Mediante encuesta a una muestra aleatoria de 384 profesionales de hospitales del SNS (error 5%, ?95%) se evaluará el impacto de los EA entre los profesionales. Se aplicará protocolo AGREE para diseñar una guía de intervención para directivos y responsables seguridad de hospitales que incluirá: situaciones habituales de la práctica de mayor riesgo, identificación de las vivencias personales como segundas víctimas, prevención de las consecuencias de los EA, comunicación con paciente víctima EA (Open Disclosure), implantación barreras para evitar EA y checklist de ayuda ante EA. Para diseñar la guía y herramientas de ayuda a los profesionales se conducirán 5 Grupos Nominales, se encuestará a 182 directivos y coordinadores calidad/seguridad. Para evaluar la aceptabilidad y utilidad de herramientas virtuales se encuestará online a 384 profesionales y, posteriormente, a 84 que hayan seguido el programa de intervención online. Resultado esperable: Ayudar a prevenir y afrontar eficazmente las consecuencias de verse involucrado en EA y vencer la resistencia de los profesionales a informar al paciente víctima de un EA. (Spanish)
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    Justification: The impact of adverse events (AD) on healthcare professionals, second victims, has not been systematically studied in Spain. Objective: Assess the impact on healthcare professionals (second victims) of the SAs suffered by patients, design an intervention guide for managers and responsible patient safety for hospitals, together with virtual tools to help professionals, to reduce their impact on the personal, family and professional spheres. Method: Descriptive study. A random sample of 384 hospital professionals from the SNS (error 5 %, 95 %) will evaluate the impact of the EAs among professionals. AGREE protocol will be applied to design an intervention guide for hospital safety managers and managers that will include: common situations of higher risk practice, identification of personal experiences as second victims, prevention of the consequences of AD, communication with patient victim EA (Open Disclosure), implementation of barriers to avoid EA and checklist of help with EA. To design the guide and tools to help professionals will conduct 5 Nominal Groups, 182 managers and coordinators quality/safety will be surveyed. To assess the acceptability and usefulness of virtual tools, 384 professionals will be surveyed online and then 84 who have followed the online intervention program. Expected result: Help effectively prevent and address the consequences of being involved in EA and overcome the resistance of professionals to inform the patient victim of an AD. (English)
    12 October 2021
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    Alcorcón
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    Identifiers

    PI13_01220
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