THE RECEPTION AND ASSISTANCE TO THE CUSTOMER IN THE OFFER OF TOURIST ITINERARIES (Q4184307): Difference between revisions
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(Changed label, description and/or aliases in es, and other parts: Adding Spanish translations) |
(Changed label, description and/or aliases in en, and other parts: Adding English translations) |
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| label / en | label / en | ||||||||||||||
THE RECEPTION AND ASSISTANCE TO THE CUSTOMER IN THE OFFER OF TOURIST ITINERARIES | |||||||||||||||
| Property / summary | |||||||||||||||
THE OBJECTIVE THAT THROUGH THE TRAINING INTERVENTION IS INTENDED TO ACHIEVE, CONCERNS THE LEARNING OF MULTIPLE KNOWLEDGE ALL BASED ON THE CORRECT MANAGEMENT OF COMMUNICATION TECHNIQUES THAT REGULATE THE COMMUNICATIVE PROCESS. COMMUNICATING CORRECTLY, KNOWING HOW TO LISTEN, MANAGE INFORMATION, INTERPRET THE GESTURAL LANGUAGE, ORIENT YOURSELF TOWARDS THE OTHER ARE ALL CHARACTERISTICS THAT, IF POSSESSED AND PROPERLY MANAGED BY THE COMPANY’S EMPLOYEES, ALLOW A HIGH QUALITY STANDARDISATION OF THE SERVICES OFFERED, ABLE TO DEVELOP A GREATER CUSTOMER LOYALTY CAPACITY. (English) | |||||||||||||||
| Property / summary: THE OBJECTIVE THAT THROUGH THE TRAINING INTERVENTION IS INTENDED TO ACHIEVE, CONCERNS THE LEARNING OF MULTIPLE KNOWLEDGE ALL BASED ON THE CORRECT MANAGEMENT OF COMMUNICATION TECHNIQUES THAT REGULATE THE COMMUNICATIVE PROCESS. COMMUNICATING CORRECTLY, KNOWING HOW TO LISTEN, MANAGE INFORMATION, INTERPRET THE GESTURAL LANGUAGE, ORIENT YOURSELF TOWARDS THE OTHER ARE ALL CHARACTERISTICS THAT, IF POSSESSED AND PROPERLY MANAGED BY THE COMPANY’S EMPLOYEES, ALLOW A HIGH QUALITY STANDARDISATION OF THE SERVICES OFFERED, ABLE TO DEVELOP A GREATER CUSTOMER LOYALTY CAPACITY. (English) / rank | |||||||||||||||
Normal rank | |||||||||||||||
| Property / summary: THE OBJECTIVE THAT THROUGH THE TRAINING INTERVENTION IS INTENDED TO ACHIEVE, CONCERNS THE LEARNING OF MULTIPLE KNOWLEDGE ALL BASED ON THE CORRECT MANAGEMENT OF COMMUNICATION TECHNIQUES THAT REGULATE THE COMMUNICATIVE PROCESS. COMMUNICATING CORRECTLY, KNOWING HOW TO LISTEN, MANAGE INFORMATION, INTERPRET THE GESTURAL LANGUAGE, ORIENT YOURSELF TOWARDS THE OTHER ARE ALL CHARACTERISTICS THAT, IF POSSESSED AND PROPERLY MANAGED BY THE COMPANY’S EMPLOYEES, ALLOW A HIGH QUALITY STANDARDISATION OF THE SERVICES OFFERED, ABLE TO DEVELOP A GREATER CUSTOMER LOYALTY CAPACITY. (English) / qualifier | |||||||||||||||
point in time: 31 January 2022
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Revision as of 16:26, 31 January 2022
Project Q4184307 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | THE RECEPTION AND ASSISTANCE TO THE CUSTOMER IN THE OFFER OF TOURIST ITINERARIES |
Project Q4184307 in Italy |
Statements
2,400.0 Euro
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4,800.0 Euro
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50.0 percent
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RABITE VINCENZO
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L'OBIETTIVO CHE ATTRAVERSO L'INTERVENTO FORMATIVO SI INTENDE RAGGIUNGERE, RIGUARDA L'APPRENDIMENTO DI MOLTEPLICI CONOSCENZE TUTTE IMPRONTATE ALLA CORRETTA GESTIONE DELLE TECNICHE DI COMUNICAZIONE CHE REGOLANO IL PROCESSO COMUNICATIVO. COMUNICARE CORRETTAMENTE, SAPER ASCOLTARE, GESTIRE LE INFORMAZIONI, INTERPRETARE IL LINGUAGGIO GESTUALE, ORIENTARSI VERSO L'ALTRO SONO TUTTE CARATTERISTICHE CHE, SE POSSEDUTE ED ADEGUATAMENTE GESTITE DAI DIPENDENTI DELL'AZIENDA, CONSENTONO UN'ELEVATA STANDARDIZZAZIONE QUALITATIVA DEI SERVIZI OFFERTI IN GRADO DI SVILUPPARE UNA MAGGIORE CAPACIT¿I FIDELIZZAZIONE DEL CLIENTE. (Italian)
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EL OBJETIVO QUE A TRAVÉS DE LA INTERVENCIÓN FORMATIVA SE PRETENDE LOGRAR, SE REFIERE AL APRENDIZAJE DE MÚLTIPLES CONOCIMIENTOS, TODO BASADO EN LA CORRECTA GESTIÓN DE LAS TÉCNICAS DE COMUNICACIÓN QUE REGULAN EL PROCESO COMUNICATIVO. COMUNICARSE CORRECTAMENTE, SABER ESCUCHAR, GESTIONAR LA INFORMACIÓN, INTERPRETAR EL LENGUAJE GESTURAL, ORIENTARSE HACIA EL OTRO SON TODAS CARACTERÍSTICAS QUE, SI POSEEN Y GESTIONAN ADECUADAMENTE LOS EMPLEADOS DE LA EMPRESA, PERMITEN UNA ESTANDARIZACIÓN DE ALTA CALIDAD DE LOS SERVICIOS OFRECIDOS, CAPACES DE DESARROLLAR UNA MAYOR CAPACIDAD DE FIDELIZACIÓN DEL CLIENTE. (Spanish)
31 January 2022
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THE OBJECTIVE THAT THROUGH THE TRAINING INTERVENTION IS INTENDED TO ACHIEVE, CONCERNS THE LEARNING OF MULTIPLE KNOWLEDGE ALL BASED ON THE CORRECT MANAGEMENT OF COMMUNICATION TECHNIQUES THAT REGULATE THE COMMUNICATIVE PROCESS. COMMUNICATING CORRECTLY, KNOWING HOW TO LISTEN, MANAGE INFORMATION, INTERPRET THE GESTURAL LANGUAGE, ORIENT YOURSELF TOWARDS THE OTHER ARE ALL CHARACTERISTICS THAT, IF POSSESSED AND PROPERLY MANAGED BY THE COMPANY’S EMPLOYEES, ALLOW A HIGH QUALITY STANDARDISATION OF THE SERVICES OFFERED, ABLE TO DEVELOP A GREATER CUSTOMER LOYALTY CAPACITY. (English)
31 January 2022
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TURSI
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