FRONT OFFICE MANAGEMENT AND COMMUNICATION TECHNIQUES IN GERMAN (Q1958183): Difference between revisions
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Project in Italy | Project Q1958183 in Italy | ||
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Progetto in Italia | Progetto Q1958183 in Italia | ||
Revision as of 18:26, 1 November 2020
Project Q1958183 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | FRONT OFFICE MANAGEMENT AND COMMUNICATION TECHNIQUES IN GERMAN |
Project Q1958183 in Italy |
Statements
12,860.0 Euro
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25,720.0 Euro
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50.0 percent
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30 November 2016
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19 October 2017
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31 May 2017
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ATI 1 TS-GO - ENFAP FVG - PROG. 20/15 DISABILI - TRIESTE
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IL CORSO TECNICHE DI GESTIONE DEL FRONT OFFICE HA UNA DURATA DI 200 ORE; NON Ê PREVISTO STAGE; Ê RIVOLTO A UTENTI DISABILI ISCRITTI NELLE LISTE EX L. 68/99 VERRà REALIZZATO PRESSO LA SEDE DI MONFALCONE DELL'ENFAP FVG. OBIETTIVO DEL CORSO Ê FORNIRE AGLI ALLIEVI COMPETENZE IN AMBITO SEGRETARIALE-FRONT-OFFICE CHE CONSENTANO LORO UN (RE)INSERIMENTO NEGLI UFFICI AMMINISTRATIVI DELLE AZIENDE DEL TERRITORIO. AL TERMINE DEL PERCORSO L'ALLIEVO/A SARà IN GRADO DI: -RICONOSCERE E GESTIRE VARIE TIPOLOGIE DI INTERLOCUTORI -UTILIZZARE I MEZZI PER IL RICEVIMENTO E LA TRASMISSIONE DI COMUNICAZIONI INTERNE ED ESTERNE ALL'UFFICIO (TELEFONO, FAX, POSTA ELETTRONICA, INTERNET, ECC.) -INVIARE CORRISPONDENZA DI VARIO TIPO (POSTA ORDINARIA, RACCOMANDATE, ASSICURATE, ECC.) -IDENTIFICARE GLI ELEMENTI COSTITUTIVI DI UN DOCUMENTO PER LE OPERAZIONI DI ARCHIVIAZIONE -PROTOCOLLARE E SMISTARE LA CORRISPONDENZA IN ENTRATA ED IN USCITA -ORGANIZZARE UN ARCHIVIO CARTACEO O SU UN ALTRO SUPPORTO NON ELETT (Italian)
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THE FRONT OFFICE’S TECHNICAL MANAGEMENT COURSE LASTS 200 HOURS; NO PROVISION FOR INTERNSHIPS; IT IS ADDRESSED TO DISABLED USERS ENTERED ON THE LISTS EX L. 68/99 CARRIED OUT AT THE PREMISES OF THE ENFAP FVG PREMISES AT MONFALCONE. THE AIM OF THIS COURSE IS TO PROVIDE PUPILS WITH COMPETENCE IN THE CONTEXT OF THE CONTEXT OF THE TARIFF HEADING ON THE BASIS OF A (RE) INSERTION IN THE ADMINISTRATIVE OFFICES OF THE LOCAL AUTHORITIES. AT THE END OF THE TRIP, THE PUPIL/WILL BE ABLE TO: — RECOGNISING AND MANAGING VARIOUS TYPES OF INTERLOCUTORS — USING THE MEANS FOR RECEIVING AND FORWARDING INTERNAL AND EXTERNAL COMMUNICATIONS TO THE OFFICE (TELEPHONE, FAX, E-MAIL, INTERNET, ETC.) -ADDRESS CORRESPONDENCE OF VARIOUS TYPES (ORDINARY MAIL, REGISTERED MAIL, INSURED, ETC.) -IDENTIFICATION OF THE CONSTITUENT ELEMENTS OF A DOCUMENT FOR ARCHIVING OPERATIONS — PROTOCOL, SORTING THE INCOMING AND OUTGOING MAIL TO ORGANISATION OF A PAPER FILE OR ANOTHER MEDIUM (English)
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Identifiers
D49J16002360009
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