ITSM Mobile Services: Development of a new platform oriented to the international use of the Proactivanet platform (Q3213189): Difference between revisions
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ITSM Mobile Services: Development of a new platform oriented to the international use of the Proactivanet platform | |||
Revision as of 09:14, 12 October 2021
Project Q3213189 in Spain
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | ITSM Mobile Services: Development of a new platform oriented to the international use of the Proactivanet platform |
Project Q3213189 in Spain |
Statements
177,776.8 Euro
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222,221.0 Euro
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80.0 percent
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12 June 2015
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31 December 2016
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ESPIRAL MICROSISTEMAS SL
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43°32'42.14"N, 5°39'45.50"W
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33024
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Desarrollo de una nueva plataforma correspondiente a la línea de negocio de ProactivaNet, que aporta mejoras en el ámbito corporativo ISTM (Gestión de Servicios de Tecnologías de la Información), especialmente orientadas al uso internacional de la plataforma. Estas novedades serían:_x000D_ ? Gestión de incidencias y peticiones de ITSM desde dispositivos móviles Android e iOS. _x000D_ ? Capacidad para gestionar fechas y horas a nivel internacional, involucrando la actuación de actores ubicados en diferentes sedes geográficas, o con distintos husos horarios, calendarios y horarios de trabajo, cambios de jornada invierno-verano, etc._x000D_ ? Mecanismo para iniciar sesión mediante tecnología LDAPS (Protocolo Ligero de Acceso Seguro a Directorios), incluyendo la promoción de directorios activos de Microsoft a LDAPS._x000D_ ? Promover un sistema de generación y autoprovisión de informes ITSM offline/batch orientado a la alta concurrencia de usuarios con programación periódica. (Spanish)
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Development of a new platform corresponding to the ProactivaNet business line, which brings improvements to the corporate area of ISTM (Information Systems Technology Management), especially oriented to the international use of the platform. These developments would include:_x000D_ - ITSM incident and request management from Android and iOS mobile devices. _x000D_ - Ability to manage dates and hours at international level, involving the performance of actors located in different geographical locations, or with different time zones, calendars and working hours, changes of winter-summer time, etc._x000D_ - Mechanism for logging in using LDAP (Lightweight Directory Access Protocol) technology, including promoting active directories from Microsoft to LDAP._x000D_ - Promote an ITSM offline/batch report generation and self-provision system aimed at the high concurrence of users with periodic programming. (English)
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Gijón
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Identifiers
IDE/2015/000224
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