CUSTOMER CARE TOOLS AND METHODS (Q1958581): Difference between revisions
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(Changed label, description and/or aliases in 2 languages: Changing unique label-description pair) |
(Removed claim: financed by (P890): Directorate-General for Regional and Urban Policy (Q8361), Removing unnecessary financed by statement) |
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Revision as of 17:52, 1 November 2020
Project Q1958581 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | CUSTOMER CARE TOOLS AND METHODS |
Project Q1958581 in Italy |
Statements
2,452.5 Euro
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4,905.0 Euro
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50.0 percent
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31 October 2017
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8 August 2019
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27 April 2018
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SOFORM SOCIETA' CONSORTILE A RESPONSABILITA' LIMITATA
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Q258545 (Deleted Item)
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I PARTECIPANTI AL CORSO ACQUISIRANNO CONOSCENZE E ABILITà RICONDUCIBILI ALLA FIGURA PROFESSIONALE DELLÂESPERTO DI ÂCUSTOMER CAREÂ. SI TRATTA DI UNA FIGURA SEMPRE PIù IMPORTANTE, IN GRADO DI CONTRIBUIRE ALLO SVILUPPO DELLÂAZIENDA IN CUI LAVORA ATTRAVERSO: - LÂUTILIZZO DELLE TECNICHE PIù INNOVATIVE DI COMUNICAZIONE DIGITALE, - LA CAPACITà DI INDIVIDUARE CON PRECISIONE I BISOGNI DEI CLIENTI, - LÂUTILIZZAZIONE DI SCHEMI ÂDIGITALI UTILI AD ORGANIZZARE IL SERVIZIO DI ASSISTENZA IN MODO PIù VANTAGGIOSO PER Sé STESSI E PER LA SOCIETà , - LA CAPACITà DI INTERPRETARE IL ÂCUSTOMER RELATIONSHIP MANAGEMENT COME STRATEGIA DI BUSINESS. - PREDISPORRE STRUMENTI DI ÂASCOLTO E DI ÂCOMUNICAZIONE DIGITALI CON LA CLIENTELA, - LA CAPACITà DI INTERPRETARE LE MUTAZIONI DEL MERCATO DELLE SOCIETà CLIENTI. (Italian)
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THE PARTICIPANTS IN THE COURSE WILL ACQUIRE KNOWLEDGE AND SKILLS RELATED TO THE PROFESSIONAL FIGURE OF ÂCUSTOMER CAREÂ. HE IS AN INCREASINGLY IMPORTANT FIGURE, ABLE TO CONTRIBUTE TO THE DEVELOPMENT OF THE COMPANY IN WHICH HE WORKS THROUGH: — UTILISATION OF THE MOST INNOVATIVE TECHNIQUES OF DIGITAL COMMUNICATION, – THE ABILITY TO ACCURATELY IDENTIFY THE NEEDS OF CUSTOMERS, – UTILISATION OF ÂDIGITALI SCHEMES USEFUL TO ORGANISE THE SERVICE SERVICE IN A MORE ADVANTAGEOUS WAY FOR THEMSELVES AND FOR THE COMPANY, – THE ABILITY TO INTERPRET THE ÂCUSTOMER RELATIONSHIP MANAGEMENTÂ AS A BUSINESS STRATEGY. — TO PREPARE TOOLS OF DIGITAL ÂASCOUNICATION AND COMMUNICATION WITH CUSTOMERS, – THE ABILITY TO INTERPRET THE CHANGES IN THE MARKET OF THE CUSTOMER COMPANIES. (English)
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Identifiers
D45D18000070007
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