“WE VOCATIONAL”: EXTERNAL TRADE AND CUSTOMER CARE (Q1805015): Difference between revisions
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Project in Italy | Project Q1805015 in Italy | ||
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Progetto in Italia | Progetto Q1805015 in Italia | ||
Revision as of 02:14, 1 November 2020
Project Q1805015 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | “WE VOCATIONAL”: EXTERNAL TRADE AND CUSTOMER CARE |
Project Q1805015 in Italy |
Statements
15,795.0 Euro
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31,590.0 Euro
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50.0 percent
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16 July 2019
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30 December 2020
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APINDUSTRIA SERVIZI SRL
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45°26'13.88"N, 12°20'4.52"E
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IL PROGETTO SI PROPONE DI PREPARARE UNA FIGURA PROFESSIONALE QUALIFICATA, CON COMPETENZE SPENDIBILI NELL'INTERO PROCESSO COMMERCIALE EXPORT, CON PARTICOLARE ATTENZIONE ALLA COMUNICAZIONE EFFICACE PER LA NEGOZIAZIONE, IL PROBLEM SOLVING, LA GESTIONE DELLE ATTIVITA` DI EXPORT MANAGEMENT PER RAGGIUNGERE OBIETTIVI COMMERCIALI E DI SODDISFAZIONE DEL CLIENTE, LA GESTIONE DELLA DOCUMENTAZIONE PER LA VENDITA ALL'ESTERO, IL RAGGIUNGIMENTO DELLA SODDISFAZIONE DEL CLIENTE CON IL SUPPORTO ALLE VENDITE, LE NUOVE TECNOLOGIE PER LA COMUNICAZIONE E FIDELIZZAZIONE, LA COMUNICAZIONE COMMERCIALE E IL CUSTOMER SERVICE IN INGLESE. A COMPLETAMENTO DEL PERCORSO FORMATIVO, VERRA' ATTIVATO UN TIROCINIO DI 480 ORE VOLTO A VERIFICARE, INTEGRARE E RIELABORARE QUANTO GIA` APPRESO IN AULA. NELL'AMBITO DEL PERCORSO IN AZIENDA, I PARTECIPANTI POTRANNO EVIDENZIARE LE PROPRIE CAPACITA' DI COMUNICARE EFFICACEMENTE AI FINI DI UNA MIGLIORE NEGOZIAZIONE E SPERIMENTARE LE TECNICHE DI PROBLEM SOLVING, NONCHE' MET (Italian)
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THE PROJECT AIMS TO PREPARE A QUALIFIED PROFESSIONAL FIGURE WITH MARKETABLE COMPETENCES IN THE ENTIRE EXPORT TRADE PROCESS, WITH A PARTICULAR FOCUS ON THE EFFECTIVE COMMUNICATION FOR THE NEGOTIATION, THE PROBLEM SOLVING, THE MANAGEMENT OF EXPORT MANAGEMENT ACTIVITIES TO MEET BUSINESS AND CUSTOMER SATISFACTION OBJECTIVES, THE MANAGEMENT OF THE DOCUMENTATION FOR SALES ABROAD, THE ACHIEVEMENT OF CUSTOMER SATISFACTION WITH SALES SUPPORT, NEW TECHNOLOGIES FOR COMMUNICATION AND RETENTION, COMMERCIAL COMMUNICATION AND CUSTOMER SERVICE PROVISION IN ENGLISH. TO COMPLETE THE TRAINING, A 480-HOUR PERIOD OF TRAINING, AIMED AT CHECKING, INTEGRATING AND RE-DEVELOPING WHAT HAS ALREADY BEEN LEARNED IN PLENARY, IS BEING ACTIVATED. ON THE COURSE OF THE FARM, PARTICIPANTS WILL BE ABLE TO HIGHLIGHT THEIR ABILITY TO COMMUNICATE EFFECTIVELY TO BETTER NEGOTIATE AND TEST PROBLEM-SOLVING TECHNIQUES, AS WELL AS MET. (English)
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Identifiers
H98D19000680007
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