The public service of the former town district for the provision of electronic public services (Q91760): Difference between revisions
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(Removed claim: summary (P836): 1.CAEL of the project: ‘Improving the efficiency and quality of the delivery of administrative services in 9 JTS authorities of the county of former Pomorskie provinces with support in the area of: taxes and charges and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and the reinforcement of 245 staff within 7 assignments to 31.10.2019 '2. Main results:• Number of local g...) |
(Created claim: summary (P836): 1.Objective of the project:"Improving efficiency and increase in the quality of the provision of administrative services in 9 Offices of JST from the Pomeranian Voivodeship in the area of: taxes and fees and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and raising the competence of 245 staff within 7 tasks to 31.10.2019"2. Main results:• Number of local government units...) |
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1.Objective of the project:"Improving efficiency and increase in the quality of the provision of administrative services in 9 Offices of JST from the Pomeranian Voivodeship in the area of: taxes and fees and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and raising the competence of 245 staff within 7 tasks to 31.10.2019"2. Main results:• Number of local government units that have implemented solutions to improve the work of the office in the area of real estate management = 9• Number of local government units that have implemented solutions to improve the work of the office in the area of business tax services = 93. Target group: • 9 Local Government Units-JST (project partners) from the Bydgoszcz district occupying the area of the Pomeranian Voivodeship: • 245 local government workers (177K/68M)4. Tasks: 1. Digitalisation of the handling process for taxes and charges, automation of billing and improving the availability of information on how the case is handled and handled in 9 offices of JST 2. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 3. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 4. Implementation of solutions in the District Starostwo Bytów in the scope of improving the digitisation of the process of providing services and registering real estate and improving the process of cooperation and control of real estate resources managers 5. Improving the competence of 39 staff from 9 JST offices in the area of taxes and fees 6. Improving the competence of 45 staff from 9 JST offices in the area of real estate management 7. Improving the competence of 161 staff from 9 JST offices in areas necessary to improve the efficiency of management of field services (English) | |||||||||||||||
| Property / summary: 1.Objective of the project:"Improving efficiency and increase in the quality of the provision of administrative services in 9 Offices of JST from the Pomeranian Voivodeship in the area of: taxes and fees and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and raising the competence of 245 staff within 7 tasks to 31.10.2019"2. Main results:• Number of local government units that have implemented solutions to improve the work of the office in the area of real estate management = 9• Number of local government units that have implemented solutions to improve the work of the office in the area of business tax services = 93. Target group: • 9 Local Government Units-JST (project partners) from the Bydgoszcz district occupying the area of the Pomeranian Voivodeship: • 245 local government workers (177K/68M)4. Tasks: 1. Digitalisation of the handling process for taxes and charges, automation of billing and improving the availability of information on how the case is handled and handled in 9 offices of JST 2. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 3. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 4. Implementation of solutions in the District Starostwo Bytów in the scope of improving the digitisation of the process of providing services and registering real estate and improving the process of cooperation and control of real estate resources managers 5. Improving the competence of 39 staff from 9 JST offices in the area of taxes and fees 6. Improving the competence of 45 staff from 9 JST offices in the area of real estate management 7. Improving the competence of 161 staff from 9 JST offices in areas necessary to improve the efficiency of management of field services (English) / rank | |||||||||||||||
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| Property / summary: 1.Objective of the project:"Improving efficiency and increase in the quality of the provision of administrative services in 9 Offices of JST from the Pomeranian Voivodeship in the area of: taxes and fees and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and raising the competence of 245 staff within 7 tasks to 31.10.2019"2. Main results:• Number of local government units that have implemented solutions to improve the work of the office in the area of real estate management = 9• Number of local government units that have implemented solutions to improve the work of the office in the area of business tax services = 93. Target group: • 9 Local Government Units-JST (project partners) from the Bydgoszcz district occupying the area of the Pomeranian Voivodeship: • 245 local government workers (177K/68M)4. Tasks: 1. Digitalisation of the handling process for taxes and charges, automation of billing and improving the availability of information on how the case is handled and handled in 9 offices of JST 2. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 3. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 4. Implementation of solutions in the District Starostwo Bytów in the scope of improving the digitisation of the process of providing services and registering real estate and improving the process of cooperation and control of real estate resources managers 5. Improving the competence of 39 staff from 9 JST offices in the area of taxes and fees 6. Improving the competence of 45 staff from 9 JST offices in the area of real estate management 7. Improving the competence of 161 staff from 9 JST offices in areas necessary to improve the efficiency of management of field services (English) / qualifier | |||||||||||||||
point in time: 15 October 2020
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Revision as of 17:23, 15 October 2020
Project in Poland financed by DG Regio
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | The public service of the former town district for the provision of electronic public services |
Project in Poland financed by DG Regio |
Statements
1,507,102.4 zloty
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1,791,050.4 zloty
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84.15 percent
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1 April 2018
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31 October 2019
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EURO INNOWACJE SP. Z O.O.
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1.Cel projektu:„Poprawa efektywności i wzrost jakości świadczenia usług administracyjnych w 9 Urzędach JST z powiatu bytowskiego woj. pomorskiego objętych wsparciem w obszarze: podatków i opłat oraz zarządzania nieruchomościami poprzez integrację i modernizację (SD) i (ESOD), wdrożenie nowoczesnych rozwiązań zarządczych oraz podniesienie kompetencji 245 kadr w ramach 7 zadań do 31.10.2019”2. Główne rezultaty:• Liczba jednostek samorządu terytorialnego, które wdrożyły rozwiązania usprawniające pracę urzędu w obszarze zarządzania nieruchomościami = 9• Liczba jednostek samorządu terytorialnego, które wdrożyły rozwiązania usprawniające pracę urzędu w obszarze obsługi podatkowej przedsiębiorców =93. Grupa docelowa: • 9 Jednostek Samorządu Terytorialnego-JST (partnerzy projektu) z powiatu bytowskiego zajmujących obszar PŁD-ZACH części woj. pomorskiego: • 245 pracowników samorządowych (177K/68M)4. Zadania: 1. Elektronizacja procesu obsługi dla podatków i opłat, automatyzacja rozliczeń oraz poprawa dostępności do informacji o sposobie załatwienia i przebiegu sprawy w 9 urzędach JST 2. Wdrożenie rozwiązań zarządczych w 9 urzędach JST poprawiających jakość obsługi mieszkańców i przedsiębiorców w zakresie zarządzania satysfakcją klienta 3. Wdrożenie rozwiązań zarządczych w 9 urzędach JST poprawiających jakość obsługi mieszkańców i przedsiębiorców w zakresie zarządzania satysfakcją klienta 4. Wdrożenie rozwiązań w Starostwie Powiatowym w Bytowie w zakresie poprawy elektronizacji procesu świadczenia usług i ewidencji nieruchomości oraz usprawnienia procesu współpracy i kontroli zarządców zasobów nieruchomości 5. Doskonalenie kompetencji 39 kadr z 9 urzędów JST w obszarze podatków i opłat 6. Doskonalenie kompetencji 45 kadr z 9 urzędów JST w obszarze zarządzania nieruchomościami 7. Doskonalenie kompetencji 161 kadr z 9 urzędów JST w obszarach niezbędnych dla poprawy efektywności zarządzania usługami dziedzinowymi (Polish)
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1.Objective of the project:"Improving efficiency and increase in the quality of the provision of administrative services in 9 Offices of JST from the Pomeranian Voivodeship in the area of: taxes and fees and property management through integration and modernisation (SD) and (ESOD), implementation of modern management solutions and raising the competence of 245 staff within 7 tasks to 31.10.2019"2. Main results:• Number of local government units that have implemented solutions to improve the work of the office in the area of real estate management = 9• Number of local government units that have implemented solutions to improve the work of the office in the area of business tax services = 93. Target group: • 9 Local Government Units-JST (project partners) from the Bydgoszcz district occupying the area of the Pomeranian Voivodeship: • 245 local government workers (177K/68M)4. Tasks: 1. Digitalisation of the handling process for taxes and charges, automation of billing and improving the availability of information on how the case is handled and handled in 9 offices of JST 2. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 3. Implementation of management solutions in 9 JST offices improving the quality of customer satisfaction management of residents and entrepreneurs 4. Implementation of solutions in the District Starostwo Bytów in the scope of improving the digitisation of the process of providing services and registering real estate and improving the process of cooperation and control of real estate resources managers 5. Improving the competence of 39 staff from 9 JST offices in the area of taxes and fees 6. Improving the competence of 45 staff from 9 JST offices in the area of real estate management 7. Improving the competence of 161 staff from 9 JST offices in areas necessary to improve the efficiency of management of field services (English)
15 October 2020
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Identifiers
POWR.02.18.00-00-0006/17
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