T.E.C.S. THE EVOLUTION OF CUSTOMER SERVICE EDITION 1 (Q1996398): Difference between revisions
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(Created claim: summary (P836): T.E.C.S.-HE EVOLUTION OF CUSTOMER SERVICE, TAKES ACTION IN THE AREA OF UPDATING THE TECHNICAL SKILLS, ANALYSIS, ORGANISATION AND MANAGEMENT OF ITS WORK, BOTH IN TERMS OF EFFECTIVENESS AND EFFICIENCY OF OPERATORS. IT IS NECESSARY, THEREFORE, TO SUPPORT WORKERS, BY STRENGTHENING THE KNOWLEDGE, SKILLS AND EMPOWERMENT WHICH GENERATE GREATER PROFESSIONAL EFFECTIVENESS IN ORDER TO PARTICIPATE IN AN INTEGRATED AND COHESIVE SOCIETY, AND TO INCREASE ADHE...) |
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Revision as of 16:18, 8 June 2020
Project in Italy financed by DG Regio
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | T.E.C.S. THE EVOLUTION OF CUSTOMER SERVICE EDITION 1 |
Project in Italy financed by DG Regio |
Statements
16,380.0 Euro
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32,760.0 Euro
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50.0 percent
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20 March 2019
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24 May 2019
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20 April 2020
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IN & OUT SPA A SOCIO UNICO
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41°46'3.25"N, 12°14'2.22"E
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T.E.C.S.-THE EVOLUTION OF CUSTOMER SERVICE - INTERVIENE NELL'AREA DELL'AGGIORNAMENTO DELLE CAPACITà TECNICHE, DI ANALISI, DI ORGANIZZAZIONE E DI GESTIONE DEL PROPRIO LAVORO SIA IN TERMINI DI EFFICACIA CHE DI EFFICIENZA DEGLI OPERATORI. SI RENDE NECESSARIO, DUNQUE, SUPPORTARE I LAVORATORI, CONSOLIDANDO CONOSCENZE, COMPETENZE E CONSAPEVOLEZZE CHE GENERINO UNA MAGGIORE EFFICACIA PROFESSIONALE PER UNA PARTECIPAZIONE SEMPRE PIù INTEGRATA E COESA E PER UNA MAGGIORE ADESIONE AGLI OBIETTIVI AZIENDALI. E' INFATTI DETERMINANTE CHE OGNI RISORSA SIA IL PIù POSSIBILE ALLINEATA CON LE ATTESE PREVISTE DAL RUOLO RICOPERTO, PER MIGLIORARE I PROCESSI OPERATIVI, PER MANTENERE IN AZIENDA IL CAPITALE UMANO E I TALENTI E PER DIFENDERE LE QUOTE DI MERCATO CONQUISTATE.IL PROGETTO FORMATIVO PROPOSTO SI PREFIGGE, QUINDI, DI APPROFONDIRE QUELLE TEMATICHE CHE RISULTANO ESSERE DI FORTE IMPATTO SIA OPERATIVO CHE STRATEGICO, E DI ESSERE DI SUPPORTO AL CONSOLIDAMENTO OCCUPAZIONALE, FORNENDO COMPETENZE SPENDIBILI N (Italian)
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T.E.C.S.-HE EVOLUTION OF CUSTOMER SERVICE, TAKES ACTION IN THE AREA OF UPDATING THE TECHNICAL SKILLS, ANALYSIS, ORGANISATION AND MANAGEMENT OF ITS WORK, BOTH IN TERMS OF EFFECTIVENESS AND EFFICIENCY OF OPERATORS. IT IS NECESSARY, THEREFORE, TO SUPPORT WORKERS, BY STRENGTHENING THE KNOWLEDGE, SKILLS AND EMPOWERMENT WHICH GENERATE GREATER PROFESSIONAL EFFECTIVENESS IN ORDER TO PARTICIPATE IN AN INTEGRATED AND COHESIVE SOCIETY, AND TO INCREASE ADHERENCE TO THE OBJECTIVES OF THE COMPANY. IT IS CRUCIAL THAT EVERY RESOURCE BE ALIGNED WITH THE EXPECTATIONS OF THE ROLE PLAYED, IN ORDER TO IMPROVE OPERATIONAL PROCESSES, TO KEEP HUMAN CAPITAL AND TALENT ON THE FARM AND TO DEFEND THE MARKET SHARES OF THE PROPOSED TRAINING PROJECT, THUS AIMS, THEREFORE, TO GO FURTHER ON THE ISSUES WHICH HAVE A STRONG OPERATIONAL AND STRATEGIC IMPACT, AND TO SUPPORT THE CONSOLIDATION OF EMPLOYMENT, BY PROVIDING EXPERTISE (English)
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Identifiers
F84J19000600009
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