(14075.09092020.173000378) TABLET (Q4076774): Difference between revisions
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(Changed label, description and/or aliases in en: Setting new description) |
(Changed label, description and/or aliases in en, and other parts: Adding English translations) |
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(14075.09092020.173000378) TABLET | |||||||||||||||
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DOES THE TABLET PROJECT AIM AT THE CREATION OF A SYSTEM THAT COLLECTS ACTIVITY DATA? CUSTOMER CARE FROM DIFFERENT PRE-EXISTING SOURCES, A VOIP SWITCHBOARD AND A TICKETING SYSTEM, MANIPULATING AND AGGREGATING THEM, IN ORDER TO BUILD AN INTEGRATED DASHBOARD FOR THE ANALYSIS OF THE MAIN KPIS OF THE PROCESS. IN THIS CONTEXT, SAR? ALSO ACTIVATED A MANAGER ABLE TO USE THIS INFORMATION AS A SUPPORT FOR DECISIONS IN THE FIELD OF CUSTOMER CARE (English) | |||||||||||||||
| Property / summary: DOES THE TABLET PROJECT AIM AT THE CREATION OF A SYSTEM THAT COLLECTS ACTIVITY DATA? CUSTOMER CARE FROM DIFFERENT PRE-EXISTING SOURCES, A VOIP SWITCHBOARD AND A TICKETING SYSTEM, MANIPULATING AND AGGREGATING THEM, IN ORDER TO BUILD AN INTEGRATED DASHBOARD FOR THE ANALYSIS OF THE MAIN KPIS OF THE PROCESS. IN THIS CONTEXT, SAR? ALSO ACTIVATED A MANAGER ABLE TO USE THIS INFORMATION AS A SUPPORT FOR DECISIONS IN THE FIELD OF CUSTOMER CARE (English) / rank | |||||||||||||||
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| Property / summary: DOES THE TABLET PROJECT AIM AT THE CREATION OF A SYSTEM THAT COLLECTS ACTIVITY DATA? CUSTOMER CARE FROM DIFFERENT PRE-EXISTING SOURCES, A VOIP SWITCHBOARD AND A TICKETING SYSTEM, MANIPULATING AND AGGREGATING THEM, IN ORDER TO BUILD AN INTEGRATED DASHBOARD FOR THE ANALYSIS OF THE MAIN KPIS OF THE PROCESS. IN THIS CONTEXT, SAR? ALSO ACTIVATED A MANAGER ABLE TO USE THIS INFORMATION AS A SUPPORT FOR DECISIONS IN THE FIELD OF CUSTOMER CARE (English) / qualifier | |||||||||||||||
point in time: 27 January 2022
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Revision as of 09:52, 27 January 2022
Project Q4076774 in Italy
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | (14075.09092020.173000378) TABLET |
Project Q4076774 in Italy |
Statements
28,300.0 Euro
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56,600.0 Euro
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50.0 percent
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TD NUOVE TECNOLOGIE S.R.L.
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IL PROGETTO TABLET MIRA ALLA REALIZZAZIONE DI UN SISTEMA CHE PRELEVA DATI DELLE ATTIVIT? DI CUSTOMER CARE DA SORGENTI DIFFERENTI PREESISTENTI, UN CENTRALINO VOIP E UN SISTEMA DI TICKETING, MANIPOLANDOLI ED AGGREGANDOLI, AL FINE DI COSTRUIRE UNA DASHBOARD INTEGRATA PER L?ANALISI DEI PRINCIPALI KPI DEL PROCESSO. IN TALE AMBITO SAR? INOLTRE ATTIVATA UNA FIGURA DIRIGENZIALE IN GRADO DI UTILIZZARE TALI INFORMAZIONI COME SUPPORTO ALLE DECISIONI IN AMBITO DI CUSTOMER CARE (Italian)
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DOES THE TABLET PROJECT AIM AT THE CREATION OF A SYSTEM THAT COLLECTS ACTIVITY DATA? CUSTOMER CARE FROM DIFFERENT PRE-EXISTING SOURCES, A VOIP SWITCHBOARD AND A TICKETING SYSTEM, MANIPULATING AND AGGREGATING THEM, IN ORDER TO BUILD AN INTEGRATED DASHBOARD FOR THE ANALYSIS OF THE MAIN KPIS OF THE PROCESS. IN THIS CONTEXT, SAR? ALSO ACTIVATED A MANAGER ABLE TO USE THIS INFORMATION AS A SUPPORT FOR DECISIONS IN THE FIELD OF CUSTOMER CARE (English)
27 January 2022
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VECCHIANO
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